At Goplexy.com, we want customers to be satisfied with their purchases.
1. 7-Day Return Policy
We offer a 7-day return policy, meaning you have 7 days from the date you receive your item to request a return.
2. Return Eligibility
To be eligible for a return, the item should generally be:
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Unused and unworn
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In the same condition as received
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In its original packaging
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Accompanied by original tags and accessories, where applicable
Certain products may be excluded from returns where permitted by applicable law, including products that are personalized, made to order, or otherwise not suitable for return.
3. How to Request a Return
Before returning an item, please contact us at:
Please include your order number and a description of the reason for your return.
We will provide return instructions if your request is approved.
4. Return Shipping
Unless otherwise required by applicable law or agreed by us, customers may be responsible for return shipping costs.
We recommend using a shipping service that provides tracking when returning an item.
5. Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to the original payment method.
The time required for the refund to appear in your account may depend on your bank or payment provider.
6. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible at info@goplexy.com.
Please provide your order number and, where appropriate, photographs or other information that may help us investigate the issue.
7. Non-Returnable Items
Certain items may not be eligible for return where permitted by applicable law.
If an item is specifically identified as non-returnable on its product page or at checkout, that restriction will apply subject to applicable law.
8. Contact Us
For questions regarding returns or refunds, contact:
MOVFLARE INC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone: +1 (512) 366-0741
Email: info@goplexy.com